Booking terms

Dear Cycling Lovers and Travelers,

Thank you for considering travelling with us. The following simple steps are required to confirm your participation in our web-listed tours.

Step: 1 Choose your trip:

To choose the most suitable trip for your cycling experience and skill. Read carefully all detailed information of the selected trip itinerary such as daily distance, accommodation, price includes and excludes, and cycling tour grade.

Step: 2 Check tour availability status and price per person:

Each tour price per person is announced min of 2 participants and if the number of participants is increased the price per person will be decreased. There will be the maximum number of travel groups will be 12-16 people.

Each tour has announced several dates and booking status will follow 3 sections.

Open - The tour date is open for new booking

Guaranteed - The tour date is reached the minimum number of participant

Closed - The tour date is reached the maximum number of participants

Some of our tours are organized upon request. If your interested tour has no specific dates please request us by e-mail.

Step: 3 Send a booking request:

Once you chose the most suitable trip and date for you send us your request to participate in the tour by clicking the book button on the related tour page.

Step: 4 Fill out the booking form: 

Upon receiving your participation request for the tour, our head office will send you a booking form. Fill it out and send it back to us by e-mail. Depending on the chosen tour, we may request more information from you such as a passport copy.

Step: 5 Deposit payment:

When the completed booking form is received, a “detailed deposit payment invoice” is sent to you by email attachment. The deposit payment should be paid by a bank transfer to our bank account and your participation will be confirmed once we receive it in our account. Depending on the selected tour price the deposit payment will be $200 - $400 per person. 

Step: 6 To prepare the tour:

Once your tour participation is confirmed we will send you the detailed kit list for your selected tour and Mongolia travel information.

Step: 7 Balance payment:

The Balance payment should be paid by bank transfer 4 weeks prior to the trip commencement. We will send you the balance payment invoice within 5 weeks before the trip starts.

Step: 8 Late bookings:

There is no additional fee or discounts for late bookings (Depending on the selected tour late bookings will be made later than 1-5 weeks prior to trip commencement). In the late booking, your participation will be confirmed by transferring full payment for the selected tour.

Step: 9 Cancellation policy:

The tour arrangements are always pre-paid for reserve the booking for the local flight, hotel, and tourist ger camps. If you cancel the tour, we will charge the following from your tour payment.

* within 7-0 days prior to trip start: 100% of the tour price

* within 14-8 days prior to trip start: 50% of the tour price

* within 28-15 days prior to trip start: 30% of the tour price

* within 28 and more days prior to trip start: an administration fee of US$100-200 per person depending on the tour duration.

Step 10. Request Single supplement

Our tour price is calculated for twin occupancy in hotel rooms and tents. If you would like to stay by yourself in the hotel room and tent during a trip, the Single Supplement Fee (quoted separately) will be charged. 

For the following 2 cases, Single Supplement Fee will be charged by default:

1. If no roommate of the same gender is available

2. If number of passengers in the group is odd, the last booked person's